Sedona Motorcycle Repair
CODE OF ETHICS
To use only proven merchandise of high quality distributed by reputable firms.
To employ the best skilled technicians obtainable.
To furnish an itemized invoice for fairly priced parts and services that clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
To have a sense of personal obligation to each customer.
To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.
To offer the customer a price estimate for work to be performed.
To furnish or post copies of any warranties covering parts or services.
To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
To notify the customer if appointments or completion promises cannot be kept.
To maintain customer service records for one year or more.
To exercise reasonable care for the customer’s property while in our possession.
To maintain a system for fair settlement of customer’s complaints.
To cooperate with established consumer complaint mediation activities.
To uphold the high standards of our profession and always seek to correct any and all abuses within the industry.
We are committed to providing you with excellent service, so you always choose us for your motorcycle repair and service needs.
For most people, maintenance and repair is not fun or convenient. So, we strive to make the process as easy and enjoyable as possible for you. We genuinely care about your motorcycle, ATV, and your experience, and it shows. Our first-time customers continually become our long term customers time and time again, choosing us for all their automotive, motorcycle and ATV needs.
Dedicated to motorcycle repair and to serving you with quality, honesty fair pricing and integrity.
Owner Bill Raper
Our technicians are certified, friendly, highly skilled and have years of experience. We are dedicated to continuing education and training. Most of all: We love motorcycles and we care about yours. Whether it’s our quick, quality, friendly service or the honesty, value and integrity we bring to every interaction, our customers love us.
Get to know our experienced staff. We've got the tools, skills, and a desire to help. Come see why no other shop is as quick, qualified, or convenient as we are.
Red Rock Auto & Cycle (Sedona Motorcycle Repair) operates in the power sports service industry providing the highest quality customer service experience and superior after-sales attention in the Northern Arizona region and beyond. Gaining trust and exceeding customer expectations is the heart of our organization. We always strive to be the leader in our industry and at the same time support our local community. When you want to go, (or go faster) we make sure you have what you need when you need it.
Red Rock Auto & Cycle
Located in beautiful Sedona Arizona, performs high quality motorcycle service and repair at a fair price. We only use top rated parts and accessories from trusted vendors such as Drag specialties, Parts Unlimited, Tucker Rocky, V-Twin Mfg, S&S Performance, Fueling, Vance & Hines Thunderheader & many more. Plus we have access to most factory replacement parts for all makes and models.
Our highly trained technicians are extremely knowledgeable and thorough with complete dedication to providing you with the confidence and safety you need out on the open road, whether it be, up on two wheels or out on the trails with your ATV or off road vehicle.
Thank you for visiting our motorcycle website. We like for our customers to understand what is entailed in the repair of their motorcycle, or ATV. We prefer to educate customers rather than just tell them whats wrong. We want our customers to have a better understanding of what we do and who we are. Come on in and meet us in person and we will answer any questions you may have about your motorcycle, ATV or automobile. We love making friends and new acquaintances. click "meet the crew" above and learn a little about all of us. Please visit our automotive website by clicking the link below this article. We enjoy working on and riding motorcycles and ATV's as much as you do. Have fun and thanks again. Bill Raper, Owner